Staff Seats

Staff seats let you create separate agent accounts for your team. Each seat has its own login and accesses only assigned projects in the Staff Portal.

Open staff management

Top nav → Staff Seats

Create a seat

1. Click Create Staff Seat (quota shown, e.g. 2/5).
2. Set staff account (2–20 chars; cannot change later), password, optional remark.
3. Choose project scope (all or specific projects).
4. Set material library scope if needed.
5. Toggle permissions: withdraw/delete messages, delete/reopen sessions, transfer sessions.
6. Save and use Copy login info to share portal URL + credentials.

Staff portal login

1. Open app.tg-staff.com login page.
2. Switch to Staff Portal tab.
3. Enter staff account + password → chat inbox at /staff-portal/chat.

Staff users cannot access project settings, command builder, or billing.

Plan limits

Plan	Max seats
Free	3
Basic	5
Pro	20

See also: Session Dispatch, Chat Translation, Risk Control.